INX Legal

Disclaimers

If you have a complaint, please contact INX Digital Inc. at [email protected]. If your concerns have not been addressed, please contact the state regulator listed below:


ALASKA

For Alaska Residents Only:

If your issue is unresolved by INX Digital, Inc. at (888) 478-2238, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Department of Commerce, Community and Economic Development

Division of Banking & Securities 550 W. 7th Ave., Suite 1850

Anchorage, AK 99501

If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call 970-269-8140.

ARIZONA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238.  If your concerns have not been addressed, please contact the state regulator listed below:

Arizona consumers with questions or complaints can contact the department at:

Arizona Department of Insurance and Financial Institutions

100 North 15th Avenue, Suite 261

Phoenix, AZ 85007-2630

Phone (602) 542-5763

How to file a consumer complaint: https://difi.az.gov/complaint

ARKANSAS

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Arkansas consumers with complaints or concerns can contact the department at:

Arkansas Securities Department 1 Commerce Way, Suite 402 Little Rock, AR 72202 Phone: (501) 324- 9260

Email [email protected]

How to file a consumer complaint: https://securities.arkansas.gov/file-a-complaint-2/

 

CALIFORNIA RESIDENTS (OTHER THAN ECOMMERCE)

RIGHT TO REFUND

You, the customer, are entitled to a refund of the USD funds to be transmitted as the result of this agreement if INX Digital, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.

If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.

If you want a refund, you must mail or deliver your written request to INX Digital, Inc at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to section 2102 of the California Financial Code.

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, online at http://docqnet.dfpi.ca.gov/complaint/ , or by mail at the Department of Financial Protection and Innovation, Attn: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

COLORADO

Colorado Division of Banking

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY, YOU SENT:

  • You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
  • If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER THE COMPANY THAT SENT YOUR MONEY:
The Complaint Process

All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. All consumer complaints filed with the Division must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the form, please provide detailed information and fill it out completely.

Complaint Form (Word) Complaint Form (PDF)

Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail.

Colorado Division of Banking

1560 Broadway, Suite 975

Denver, CO 80202

Phone: 303-894-7575

Fax: 303-894-7570

Non-Confidential Information e-mail: [email protected] https://banking.colorado.gov/industry/money-transmitters


CONNECTICUT

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Connecticut consumers with complaints or concerns can contact the department at:

Connecticut Department of Banking

260 Constitution Plaza # 1,

Hartford, CT 06103

Phone: (860) 240-8170

Email: [email protected]

How to file a consumer complaint: https://portal.ct.gov/DOB/Consumer/Consumer-Complaints/Online-eLicensing-Instructions

Connecticut Virtual Currency Disclosure

Please note the following disclosures associated with virtual currency:

Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections;

Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction;

The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears;

The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time;

Any bond maintained by the licensee for the benefit of the customers of licensee may not be sufficient to cover all losses incurred by such customers; and

Virtual currency transactions are irreversible and are used by persons seeking to defraud customers, including, but not limited to, a person impersonating a customer’s loved one, threatening jail time, stating that a customer’s identity has been stolen, insisting that a customer withdraw money from the customer’s bank account and purchase cryptocurrency or alleging a customer’s personal computer has been hacked.


DISTRICT OF COLUMBIA

If you have a complaint, please contact INX Digital, Inc. at (888) 478-2238. If you still have an unresolved concern, DC consumers with complaints or concerns can contact the department at:

District of Columbia Department of Insurance, Securities and Banking

1050 First St., NE, Suite 801

Washington, DC 20002

Phone: (202) 727-8000

Fax: (202) 354-1085

E-mail: [email protected]

Link to DC Consumer Complaint Form Mail-in Version

FLORIDA

INX Digital, Inc. is licensed and regulated as a money transmitter (license no. FT230000358) by the Florida Office of Financial Regulation.

Florida Office of Financial Regulation

If you have a complaint, please contact INX Digital, Inc. at (888) 478-2238. If you still have an unresolved concern, Florida consumers with complaints or concerns can contact the department at:

Online: https://flofr.gov/sitePages/FileAComplaint.htm;

To file your complaint, you will need to register electronically through Online Services. A valid email address is required.

Florida Office of Financial Regulation – Consumer Finance

200 E. Gaines Street, Tallahassee, FL 32399-0376

Phone: (850) 487-9687

GEORGIA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238.  If your concerns have not been addressed, please contact the state regulator listed below:

Georgia consumers with complaints or concerns can contact the department at:

Georgia Department of Banking and Finance

2990 Brandywine Road, Suite 200,

Atlanta, GA 30341-5565

Phone: (770) 986-1633

ILLINOIS

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Illinois consumers with questions or complaints can contact the department at:

Illinois Department of Financial and Professional Regulation

555W. Monroe Street, Suite 500

Chicago, IL 60661

Phone (888) 473-4858

How to file a consumer complaint: https://idfpr.illinois.gov/admin/dfi/dficomplaint.html

INDIANA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Indiana consumers with complaints or concerns can contact the department at:

Department of Financial Institutions

30 South Meridian Street, Suite 300

Indianapolis, IN 46204

Phone (317) 232-3955

dficomplaints@dfi.IN.gov

How to file a consumer complaint: Complaint Form

IOWA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Iowa consumers with complaints or concerns can contact the department at:

Iowa Division of Banking

200 E Grand Ave., #300

Des Moines, IA 50309

Phone: (515) 281-4014

How to file a consumer complaint: https://idob.iowa.gov/how-do-i-file-complaint

 

KANSAS

Kansas Office of the State Bank Commissioner

If you have a complaint, please contact INX Digital, Inc. at (888) 478-2238. If you still have an unresolved complaint complete the following complaint form:

Complete consumer assistance PDF form

English: https://www.osbckansas.org/consumer_files/complaintform.pdf

Spanish: https://www.osbckansas.org/wp-content/uploads/spanish_complaintform.pdf

Mail, fax or email the completed consumer assistance form and attachments to:

Kansas Office of the State Bank Commissioner

Attn: Consumer Affairs

700 SW Jackson St, Suite 300

Topeka, KS 66603

Fax: (785) 371-1229

Email: [email protected]

 

LOUISIANA

Please note the money transmission license issued to INX Digital Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. If you have a complaint, please contact INX Digital, Inc. at (888) 478-2238.

If you are unable to resolve the issue regarding the money transmission activity, you may file a complaint by contacting the Office of Financial Institutions. All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send it to OFI http://www.ofi.state.la.us

by mail, email, or fax.

Louisiana Office of Financial Institutions 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, LA 70809-7024

Phone: (225) 925-4660

Louisiana Virtual Currency Disclosure

Please note the following disclosures associated with virtual currency:

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.

Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.

Any surety bond required by this Chapter for the benefit of residents may not be sufficient to cover all losses incurred by the residents.

The residents should perform research before purchasing or investing in virtual currency

The circumstances under which the licensee will, in the ordinary course of business, disclose the residents’ financial and account information to third parties.

MAINE

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Maine consumers with questions or complaints can contact the department at:

Department of Professional & Financial Regulation

Bureau of Consumer Credit Protection

35 State House Station

Augusta, ME 04333

Phone: (207) 624-8527

How to file a consumer complaint: https://www.maine.gov/pfr/consumercredit//complaint.htm

MARYLAND

INX Digital Inc. (NMLS# 2094630);

NMLS Consumer Access website (www.nmlsconsumeraccess.org); and

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding INX Digital, Inc. (NMLS ID: 2094630) at: 1100 N Eutaw St., Suite 611, Baltimore, MD, 21201, Toll Free (888)-784-0136.

MASSACHUSETTS

If you have experienced any problems or difficulties with your transaction(s), please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If they are unable to assist you, or you would like to file a consumer complaint against the Licensee, please contact the Massachusetts Division of Banks Consumer Assistance Unit at 617-956 1500 ext. 501, or visit the Division of Banks website at www.mass.gov/dob.

Massachusetts Department of Banking One Federal Street, Suite 710,

Boston, MA 02110-2012

How to file a consumer complaint: https://www.mass.gov/how-to/file-a-complaint-with-the-division-of- banks

MINNESOTA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Minnesota consumers with questions or complaints can contact the department at:

Minnesota Department of Commerce

85 7th Place East, Suite 280 Saint Paul, MN 55101 Phone: (651) 539-1500

Complaints: (651) 539-1600

How to file a consumer complaint: https://mn.gov/commerce/consumer/file-a-complaint/other-complaints.jsp

Minnesota Virtual Currency Disclosure

Please note the following disclosures associated with virtual currency:

“IF YOU ARE BEING THREATENED OR TOLD THE TRANSACTION MUST BE COMPLETED QUICKLY, A SCAMMER MIGHT BE ATTEMPTING TO TAKE ADVANTAGE OF YOU. IF YOU ARE BEING WATCHED OR TOLD YOU ARE BEING WATCHED, DO NOT COMPLETE THE TRANSACTION AND IMMEDIATELY CONTACT LAW ENFORCEMENT.”

Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the State, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.

Transactions in virtual currency may be irreversible and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual-currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.

There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.

The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.

The nature of virtual currency may lead to an increased risk of fraud or cyber-attack.

The nature of virtual currency means that any technological difficulties experienced by the virtual-currency kiosk operator may prevent the access or use of a customer’s virtual currency.

Any bond or trust account maintained by the virtual-currency kiosk operator for the benefit of its customers may not be sufficient to cover all losses incurred by customers.


MISSISSIPPI

The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting INX Digital, Inc. at (888) 478-2238to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding INX Digital, Inc. money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/ .

Mississippi Department of Banking & Consumer Finance

P.O. Box 12129

Jackson, MS 39236-2129

Phone: (601) 321-6901

NEVADA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Nevada consumers with questions or complaints can contact the department at:

State of Nevada, Dept. of Business & Industry Financial Institutions

3300 W. Sahara Ave., Suite 250, Las Vegas, NV 89102

Phone: (702) 486-4120

Fax: (702) 486-4563

How to file a consumer complaint: https://hal.nv.gov/form/FID_ADA_Forms/Complaint_Form

NEW HAMPSHIRE

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

New Hampshire consumers with complaints or concerns can contact the department at:

New Hampshire Banking Department

53 Regional Drive, Suite 200,

Concord, NH 03301

Phone: (603) 271-3561

Email: [email protected]

How to file a consumer complaint: https://www.banking.nh.gov/consumer-assistance/consumer-complaints

NORTH DAKOTA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

North Dakota consumers with questions or complaints can contact the department at:

North Dakota Department of Financial Institutions

1200 Memorial Highway,

Bismarck, ND 58504

Phone: (701) 328-9933

Email: dfi@nd.gov

How to file a consumer complaint: https://www.nd.gov/dfi/file-complaint

North Dakota Virtual Currency Disclosure

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

OKLAHOMA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Oklahoma Banking Department

Attn: Money Transmission

2900 North Lincoln Blvd

Oklahoma City, OK 73105

Phone: 405-521-2782”

How to file a consumer complaint:  https://oklahoma.gov/banking/complaints/money-transmission-company-complaints.html

PENNSYLVANIA RESIDENTS

If you have a complaint, please contact INX Digital, Inc. Customer Service at (888) 478-2238.

If you still have an unresolved complaint regarding INX Digital, Inc. money transmission activity, you may file it by contacting the Pennsylvania Department of Banking and Securities at the following address:
Pennsylvania Department of Banking and Securities
Market Square Plaza
17 N. Second Street, Suite 1300
Harrisburg, PA 17101
Toll-free in Pennsylvania 1.800.PA.BANKS (800.722.2657).
Out of state: 717.787.1854.

RHODE ISLAND

Rhode Island Virtual Currency Disclosure

INX Digital Inc. is licensed by the Rhode Island Department of Banking as a Money Transmitter.

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

SOUTH CAROLINA

If you have a complaint or concern about your transaction, please contact INX Digital, Inc. at (888) 478-2238. If you still have an unresolved complaint about INX Digital, Inc. you may contact:

South Carolina, Office of the Attorney General

Money Services Division Rembert C. Dennis Building 1000 Assembly Street

Columbia, SC 29201

Phone: (803) 734-1221

E-mail: [email protected]

How to file a consumer complaint: https://www.scag.gov/inside-the-office/legal-services-division/money-services/submit-a-money-transmitters-complaint/

SOUTH DAKOTA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

South Dakota consumers with questions or complaints can contact the department at:

South Dakota Department of Labor & Regulation – Division of Banking

1714 Lincoln Ave., Suite 2,

Pierre, SD 57501

Phone: (605) 773-3421

Email: [email protected]

TENNESSEE

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Tennessee consumers with questions or complaints can contact the department at:

Tennessee Department of Financial Institutions

312 Rosa L. Parks Avenue, 13th Floor, Nashville, TN 37243

Phone: (615) 741-2236

Email: [email protected]

How to file a consumer complaint: https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html

Tennessee Virtual Currency Disclosure

The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please click HERE or visit the NMLS Consumer Access website HERE.

TEXAS

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Texas consumers with complaints or concerns can contact the department at:

Texas Department of Banking

Non-Depository Supervision Division

2601 N. Lamar Blvd., Austin, TX 78705

Toll free: (877) 276-5554 or e-mail: [email protected]

Fax #: (512) 475-1288

How to file a consumer complaint: https://www.dob.texas.gov/money-services-businesses/how-file-complaint

UTAH

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Utah consumers with complaints or concerns can contact the department at:

Utah Department of Financial Institutions

324 South State Street, Suite 201 Salt Lake City, UT 84111

Phone: (801) 538-8830

Email: [email protected]

VERMONT

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Vermont consumers with questions or complaints can contact the department at:

Vermont Department of Financial Regulation

89 Main Street

Montpelier, VT 05620-3101

Phone: (802) 828-3307

Toll Free: (833) 337-4685

Email: [email protected]

How to file a consumer complaint: https://dfr.vermont.gov/file-complaint-or-ask-help/banking-complaints

Vermont Virtual Currency Disclosure

Please note the following disclosures associated with virtual currency:

Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the State, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.

Transactions in virtual currency may be irreversible and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual-currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.

There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.

The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.

The nature of virtual currency may lead to an increased risk of fraud or cyber attack.

The nature of virtual currency means that any technological difficulties experienced by the virtual-currency kiosk operator may prevent the access or use of a customer’s virtual currency.

Any bond or trust account maintained by the virtual-currency kiosk operator for the benefit of its customers may not be sufficient to cover all losses incurred by customers.


VIRGINIA

If you have a complaint, please contact INX Digital, Inc. at 9711 Washingtonian Blvd, Suite 550, Gaithersburg, MD 20878 at (888) 478-2238. If your concerns have not been addressed, please contact the state regulator listed below:

Virginia consumers with questions or complaints can contact the department at:

Virginia State Corporation Commission

Bureau of Financial Institutions

1300 East Main Street, Suite 800

Richmond, VA 23218-0640

Phone: (804) 371-9657

Fax: (804) 371-9416

Virginia Virtual Currency Disclosure

INX Digital Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency.

WASHINGTON

If you have a complaint, please contact INX Digital, Inc. at (888) 478-2238. If you still have an unresolved complaint regarding INX Digital Inc. money transmission activity, you may file it online with the Washington DFI at https://dfi.wa.gov/consumers/money-services-complaint.

Washington Department of Financial Institutions

PO Box 41200

Olympia WA 98504-1200

Phone: (877) 746-4334

Email: [email protected]